Steps to
Void an InvoiceThe Void Invoices option in Accounts Receivable is used to void a posted invoice for a customer if the invoice no longer applies, or if trying to correct a posted invoice since only the due date can be changed for an invoice in Accounts Receivable once it has been posted (the incorrect invoice must first be voided and then reentered; see Correcting an Invoice After Posting). With the Void Invoices option, a copy of the original invoice is created using negative amounts in order to reverse entries originally posted to General Ledger, if applicable; the original invoice is not deleted. The invoice that is created as a negative copy is renumbered to start with a V* to indicate it was created to void the original invoice. For example, if invoice number 12345 for a total of $500.00 was voided, the original invoice would remain in the system as is and then a second invoice would be created as invoice number V*12345 for a total of -$500.00.
The Void Invoices option voids one invoice at a time, and only allows invoices that have not been fully or partially paid to be voided. If part of an invoice was previously paid, utilize the Clear Outstanding Invoices option to cancel (reverse) the remaining balances for selected detail lines.
Note: The amounts for voided invoices, including both the original invoice amount and the void invoice amount, are omitted from the customer balances and will not print on the statements.
Void Invoices
(in Accounts Receivable) Tutorial
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