Note: Complete the steps below to inactivate a 941 online authorized signer if an employee who is defined as the authorized signer leaves the organization.
First, contact the IRS Help Desk at 1-866-255-0654 to deactivate the authorized signer.
Then inactivate the authorized signer within the 941 Electronic Authorized Signers/PIN Requests option by doing the following:
From the Payroll screen, select the Government Reporting menu, Quarterly 941s, and 941 Electronic Authorized Signers/PIN Requests.
At the 941 Electronic Authorized Signers/PIN Requests screen, unselect the Active field for the applicable authorized signer in the 941 Electronic Authorized Signers List. A checkmark will not appear in the box if the Active field is unselected.
Click the Save button.
Complete the steps to add a new authorized signer and request a PIN.
Steps to Add a 941 Electronic Authorized Signer and Request PIN